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Essential Management Skills
Designed for new managers or managers who wish to update their skill set, this program provides a new perspective on contemporary management issues and develops the key competencies needed for managerial success today.
This course qualifies towards the following certificate(s):
- Public Sector Management
- Strategic Leadership
- Executive Development
- Human Resource Management
- Management Excellence
Takeaways
This course helps build strength in these core competency areas:
- managing change
- using power constructively
- building and leading teams
- managing conflict
- dealing with difficult people
- communicating and negotiating
- building and leading teams
- decision making
Course Content
- Managing change: visioning and initiating change, reducing resistance, motivating and leading people during change efforts
- Understanding, building and using power
- Team leadership: avoiding team pitfalls, setting up teams to succeed, enhancing team productivity and performance
- Dealing with problem behaviour and conflict, promoting cooperative relationships
- Communicating difficult information and restoring trust
- Conducting effective negotiations
- Making smarter decisions
Special Features
This course includes a project that allows you to apply what you've learned to a real-life situation.
