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Navigating Organizational Behaviour
Human relationships set the tone of any business endeavour. This course explores the fundamentals of organizational behaviour at the individual and group levels. You will learn how human behaviours facilitate or bog down workplace relationships. You'll also discover strategies for creating an organizational culture that empowers and motivates people.
This course qualifies towards the following certificate(s):
- Executive Development
- Human Resource Management
- Management Excellence
Special Features
This workshop combines varied learning methods including case discussions, video and small group work. Participants will receive a copy of Dr. Langton's book, Fundamentals of Organizational Behaviour.
Takeaways
Attending this course will enable you to:
- recognize why "common sense" is not all that common when people interact at work
- adapt your leadership and communications styles to fit any organizational context
- link the latest motivation theories to real-world applications
- stick handle organizational politics
- understand the dynamics underlying a dysfunctional workplace, and mitigate the negative effects
- maximize your power in creative ways, to influence organizational events
- facilitate a positive, productive organizational culture
Course Content
- Communicating effectively: gender and cultural differences in communication, managing conflict
- Using motivation strategies to motivate yourself and others
- What drives organizational politics and how to make it work for you
- What is power and what are the sources of power?
- The toxic workplace: managing emotions
- Differences between leading and managing
- Organizational culture: managing change, creating a more positive environment
