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Executive Education- Personal Development
- Understanding, Managing & Coping With Change
Understanding, Managing & Coping With Change
This course looks at organizational change from a human perspective. You will learn how change acts upon people, and what leadership behaviours are needed to manage the upheaval. You'll also practice key skills for overcoming people's resistance to change, for supporting yourself and others in times of uncertainty, and for facilitating the transition process.
This course qualifies towards the following certificate(s):
- Strategic Innovation
- Professional Administrative Leadership
- Executive Development
- Human Resource Management
- Management Excellence
Special Features
This highly interactive, participatory workshop includes group discussion, break out sessions, and skill-building activities and challenges.
Takeaways
Attending this workshop will enable you to:
- comprehend the core dynamics of change in organizations: what leads to change, what is involved and who is affected
- leverage organizational culture and politics to help shape desired behaviours
- develop an approach to implementing change imposed from above
- understand why people often resist and struggle with change
- help yourself and others cope with feelings of insecurity, frustration and cynicism
- deflect objections, while gently educating others against potential misconceptions or rumours
- communicate a convincing message and vision that others can commit to
- step out of the victim mindset, to become a catalyst for positive change
Course Content
- Change management responsibilities and best practices
- Change processes and their impact on people
- How concise, honest and ongoing communication facilitates successful change
- How organizational culture encourages or inhibits change
- Preparing yourself and others for change
- Promoting a sense of urgency, responsibility and accountability
- Acting as a change agent and identifying others who will do the same
- Dealing constructively with resistance and objections
- Influencing people's perspectives, attitudes and behaviours in positive ways
- Helping yourself and others to make the transition
