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- Performance Management that Works
Performance Management that Works
In this course, you will learn how to design an effective performance management system and implement it successfully in your organization. The focus is on maximizing the contribution of your people to organizational goals. You will also learn how the system can be used for the benefit of people.
This course qualifies towards the following certificate(s):
- Executive General Management
- Executive Development
- Human Resource Management
Takeaways
Attending this course will enable you to:
- define a job in terms of the organization's goals, values and customer service expectations
- design the most effective performance management system for your organization
- minimize rating errors in performance evaluations
- motivate people through the feedback process
- enhance the fairness of the evaluation system
- construct effective rating scales
- lead others to lead themselves
- design a strategy to successfully change your existing human resource systems
Course Content
- Tying performance management to business strategy, translating strategy into tangible goals
- Reliability and validity
- Building behavioural measures of performance
- Rating errors
- Designing performance management systems: meeting staff concerns, supporting business goals
- Using performance management as a mechanism for change
- Introducing new systems into your business
- Feedback and coaching
- Managing the performance of marginal employees
- Fostering performance excellence
